The Dog Lover Collection

Is everything made to order?

Yes, our products are produced after you order. Please check the size chart, selected color, quantity, and shipping address before checking out.

When will my order arrive?

Your order needs time for both production and shipping. Timing varies by product and destination; please review the estimates shown when ordering. Delivery estimates aren’t guaranteed, so please allow extra time for holidays or special occasions.

Available shipping methods and costs appear at checkout. Items in the same order may arrive in separate packages for a variety of reasons outside of Rainy Resale's control. 

Can I change or cancel my order?

Spotted a mistake? Contact customer support through the storefront as soon as possible. Changes may require canceling and placing a new order. Cancellation isn’t guaranteed, and orders already in production generally can’t be changed or canceled.

Can I return or exchange an item?

Because each item is made to order, returns and exchanges aren’t supported for a change of mind, an incorrectly selected size, or an incorrectly selected color. Please review product details carefully before purchasing.

Can I return or exchange an item?

Because each item is made to order, returns and exchanges aren’t supported for a change of mind, an incorrectly selected size, or an incorrectly selected color. Please review product details carefully before purchasing.

What if my item arrives damaged or misprinted?

Something arrive damaged or with a printing defect? Report the issue through the storefront’s customer support within 30 days of delivery. Include your order details and clear photos showing the problem. Qualifying issues are eligible for a free reprint or refund.

What if there’s a delivery or address problem?

Please include your complete address, including any apartment or unit number. An incorrect or incomplete address can prevent delivery. If your order is delayed, missing, or returned to sender, contact customer support so the issue can be reviewed. Refund eligibility depends on the circumstances and the applicable store policy.

How do I get help with my order?

Use the help or contact options on this storefront for order assistance. Our fulfillment partner, Printify, handles order support, shipping questions, and eligible reprints or refunds.